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Public Safety

Whether you’re an incident commander or a first responder, seconds matter in making critical decisions that can impact lives during an emergency. Thousands of public safety organizations across the country are leveraging the power of GIS to access, analyze and communicate real-time information.

Every crime and emergency situation is associated with a physical location. Once this location is identified, public safety organizations are able to quickly activate response plans and formulate recovery strategies. The power of GIS supports an intelligence-led approach to response that allows public safety professionals to effectively mobilize community resources. GIS enables more informed decisions and improves safety for first responders, as well as the community.

Areas of Focus
  • Law Enforcement: Achieve situational awareness to effectively track and respond to crime activities. Identify patterns in crime data, easily share information and monitor the impact of agency efforts.
  • Emergency Management: Operate effectively and foster collaboration during all stages of emergency management including: mitigation, preparedness, response and recovery. Monitor and respond to events, track resources, conduct damage assessment, prepare status reports and create situational awareness.
  • Emergency Services: Respond quickly through integration with E-911, Computer Aided Dispatch (CAD) systems and Automated Vehicle Location (AVL) technology.
  • National Security: Create a shared environment for federal, provincial and municipal governments to manage and exchange vast amounts of information about threats and alerts.
  • Critical Infrastructure Protection: Model, simulate and assess risks to critical infrastructure for emergency assessment, preparation, response and recovery.
  • Search and Rescue: Improve SAR operations by integrating behavioural patterns, probability theories, terrain analysis, 3D modelling, search areas allocation, GPS tracking and asset management.
  • Mobile Public Safety: Collect field data and gain access to street maps, home addresses, traffic flows, floor plans, imagery, videos and other valuable information while on the road.
Where GIS is Used
  • Policing and law enforcement: Understand trends, analyze the dynamics of an incident, collaborate with other agencies, and allocate resources effectively to protect human life and property in your community.
  • Federal, provincial and municipal emergency operation centres: Develop and share response plans, maintain operational awareness during emergency incidents and events, and improve the efficiency and accuracy of recovery efforts.
  • Fire protection and wildfire management: Leverage geographic information to analyze risk; develop pre-incident plans; and improve response activities that protect human life, property, and natural resources in your community.
  • Emergency and medical services: GIS helps emergency services personnel be in the right place at the right time by enabling efficient routing and dispatc
  • National security and public safety agencies: GIS allows federal, provincial and municipal governments to manage and exchange vast amounts of information about threats and alerts.
  • Municipal E-911 and dispatched centres: Putting spatial intelligence at the fingertips of dispatchers and field personnel ensures quick and accurate response.
  • Large private industry and utility emergency operations centres: Achieve a common operating picture of events to integrate, process, organize and communicate incident data during an emergency
  • Public safety training institutions: Public safety professionals in training can leverage GIS to learn how to model potential disasters and visualize critical vulnerabilities.
Industry-specific Solutions
  • Geocortex Active Operating Picture (AOP): Geocortex AOP enables a shared view of an incident for quick and informed decision-making. It allows all stakeholders involved in a crisis situation to leverage the actionable intelligence required to effectively manage and respond to an event.
  • CrimeAnalyst: CrimeAnalyst brings together the tools public safety organizations need to better understand and make sense of incident, crime and intelligence data. It integrates powerful analysis tools with the ArcGIS framework to deliver advanced, flexible and affordable crime mapping and analysis capabilities.
  • MapSAR: MapSAR is a free tool designed to assist Search and Rescue (SAR) operations. Based on GIS, it allows rescue personnel to quickly generate maps that depict specific aspects of the operation and show what is happening on the ground over time.  The maps and operations data can then be shared over a network to supply an enhanced common operating picture throughout the Incident Command Post (ICP).
  • MASAS Flex Tools: Esri Canada has developed GIS tools that interface with the national Multi-Agency Situational Awareness System (MASAS). The tools and associated code are offered as complimentary components to any public safety organization in support of building the MASAS community in Canada.
Trends & Topics

Situational Awareness: Emergency managers and law enforcement personnel receive data from numerous sources in various formats. It is imperative to quickly integrate this data into something comprehensible that can be understood, shared with others and acted upon. Esri Canada provides robust Web-based solutions to make this possible. As a result, public safety professionals can achieve the situational awareness necessary to effectively prepare for, mitigate and respond to an event.

Operations Dashboard for ArcGIS: Operations Dashboard for ArcGIS is a free app available on ArcGIS Online that provides a common operational picture for monitoring, tracking and reporting an event or system of events across a group of people within your organization. You can create and share operational views that include interactive maps, lists, charts, gauges and other performance indicators based on live geographic data defined in a Web map or Web service. 

Collector for ArcGIS: Available on ArcGIS Online, Collector for ArcGIS makes it easy to collect data on your iPhone and Android smartphones. You can capture, update, and report spatial and tabular information directly from your device, plan routes, get directions, capture photos and videos and display data in the Operations Dashboard. 

Featured Partners
  • Latitude Geographics
  • IBM i2 - Analyst’s Notebook Connector for Esri
  • iNetDispatch

What our customers are saying...

Fast decisions result in quicker action and service delivery. GIS provides the visualization we need to make raw data more relevant and easily accessible to key decision makers. It has automated information gathering and dissemination across our organization and helped us increase the speed of decision making from two hours to less than 10 minutes. Our COP application has become the focal point of our day-to-day operations. It allows us to take a proactive approach in dealing with crises.

- Gerry Delorme Director Manitoba Health's Office of Disaster Management (ODM)