Customer Care
Esri Canada is committed to providing customers with professional and courteous service. The Customer Care team is your key point of contact to find out the status of your product order and to resolve non-technical issues.
Contact our team to place an order, transfer licenses, obtain key codes, confirm prices, verify the status of your order or to obtain general information about Esri products. Our Customer Care department is available from 8:00 a.m. to 6:00 p.m. Eastern Time and can be contacted by:
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1-800-447-9778 |
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Completing our online request form |
Through our Customer Care department, you can:
- Register your product
- Request a New ArcGIS Keycode
- Request the ArcGIS 9.x French Supplement
- Transfer a software license
View the Esri General License Terms and Conditions
Legal
Export Compliance
Esri software may be subject to export regulations. For details, see the Export Control Classification Number (ECCN) matrix and the Export Restriction Notice.
Denied Party Screening
Access the Office of Foreign Assets Control's list of specially designated nationals and blocked persons.
