We value your privacy. We’re committed to protecting your personal information and ensuring your data is handled with the utmost care.
ISO 27001 is one of the most rigorous security and compliance standards for information security management systems recognized globally. It certifies that Esri Canada manages information security risks and safeguards our data, systems and people to the highest standard. Esri Canada has been ISO 27001 certified since 2023.
ISO 27017:2015 is a standard that provides guidelines for information security controls, specifically for cloud services. It certifies that Esri Canada has implemented the strictest guidelines and controls to ensure the security of our cloud solutions, which include Assessment Analyst® GAMA, Cityworks Online Canada, Ratio.City and ArcGIS Managed Cloud Services. Esri Canada has been ISO 27017 certified since 2024.
ISO 27018:2019 is a standard that focuses on the protection of personally identifiable information (PII) in public clouds acting as PII processors. It certifies that Esri Canada has established stringent information security controls for data privacy within our cloud solutions, which include Assessment Analyst GAMA, Cityworks Online Canada, Ratio.City and Managed Cloud Services. Esri Canada has been ISO 27018 certified since 2024.
The ArcGIS Managed Cloud Services privacy management program is aligned with the principles of ISO 31700: Privacy by Design. Esri Canada is actively working towards achieving certification as part of our ongoing commitment to privacy protection.
We continuously evaluate and enhance our security posture, ensuring that our people, systems and data remain protected against evolving threats.
Our privacy pillars are designed to give you clear, built‑in protections, so you can trust that your information is handled responsibly at every step.
Our customers entrust us with their most critical data, and we take that responsibility seriously. Through rigorous security controls, strong privacy practices and continuous improvement aligned with globally recognized standards, we protect that trust across everything we do.