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Developed by Azteca Systems, LLC, this product provides a comprehensive set of applications for asset, work and property management. A Cityworks deployment can include any number of browser, desktop, mobile and customized product combinations. It is designed specifically for public works, utilities and other organizations faced with the challenge of managing capital assets and infrastructure.

A Complete Solution to Manage Infrastructure


Cityworks leverages customers' GIS database investment and can manage any features in a geodatabase such as water, wastewater, storm water, streets, signs, traffic signals, parks, facilities and others. It provides a complete solution for managing your dispersed infrastructure with tools for creating and tracking work activities associated to assets and addresses. These include handling requests for service, conflict resolution, work orders, tests and inspections, and ad-hoc search and reporting.

Unique to GIS, assets can be modelled in real-world representations. Features can be shown on an intuitive map view and visualized in a hierarchy table form. An asset can be represented as a point, line or polygon feature. As well, related assets can be attached to a primary feature, allowing for a visualization of assets that are traditionally difficult to see in map views.

Utilizing the inherent capabilities of Esri’s GIS software and data stored in the geodatabase, Cityworks is a cost-effective, efficient Computerized Maintenance Management System (CMMS).  It is built on open standards and with the latest development technology. It gives you complete access to your data in an open architecture that is easy to integrate with your existing business systems.

This solution can help you to:

Develop an effective Enterprise Asset Management (EAM) program

Design and create an integrated GIS-centric public asset management system

Provide detailed maintenance management

Help decision-makers balance risk of asset failure with its consequences

Track individual entries on work activities by employees or contractors

Include customers, citizens, callers and other community members in the work management process

Configure tasks and workflow to manage hundreds of different processes

Automatically route code complaints to appropriate enforcement officers

Measure progress by establishing, monitoring and understanding results

Key Features


Cityworks Suite includes several applications and tools to help public works and utilities organizations better manage their assets and work orders.
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