Next Generation 9-1-1 Readiness Assessment

As the transition to the new NG9-1-1 framework begins across the country, the need for robust, accurate and up-to-date GIS data and infrastructure will be mission-critical to the future success of 9-1-1 services.

NG9-1-1 is a fundamental change in the way 9-1-1 services are provided in North America. This new approach will rely on Geographic Information Systems (GIS) to accurately locate the 9-1-1 caller and forward the call to the appropriate responder(s). Accurately locating the caller is wholly dependent on the GIS data provided by municipalities and will be crucial to NG9-1-1 success. NG9-1-1 introduces a new national GIS data standard that all jurisdictions providing 9-1-1 service must meet.

Why Esri for your Readiness Assessment?

Work with our GIS and Public Safety experts to prepare for NG9-1-1. Here are key areas for consideration and preparation.

  • GIS Data Requirements

    We'll ensure you have a solid understanding of the NG9-1-1 mandatory and recommended GIS data requirements.

  • NENA Data Standards

    We'll assess your readiness to meet the NG9-1-1 GIS data standards as defined by NENA.

  • Information Management

    Our team will assess your information management strategy, data collaboration, change processes and geospatial technology practices to ensure they’re optimized for NG9-1-1.

  • Transition Plan

    We'll develop detailed and actionable plans to ensure your GIS data and processes are NG9-1-1 ready.

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Esri is your Trusted Partner

Esri’s NG9-1-1 GIS Readiness Assessments are facilitated and delivered by industry leading professionals and backed by a team of NG9-1-1 GIS specialists, dedicated to deliver the information your organization needs to ensure your preparedness. Our team of experts participates in industry committees including National Emergency Number Association (NENA), Emergency Service Working Group (ESWG) and TIF-92. Through our involvement, we're helping define GIS standards that are enhancing public safety and 9-1-1 services for Canadian communities. You can feel confident in the expert recommendations the assessment will provide.

 

Esri Canada has developed the NG9-1-1 Readiness Assessment as a focused service to help you assess your government’s readiness to provide GIS data that meets the NG9-1-1 standard.

The Readiness Assessment will:

  • Identify any challenges your government may have as a result of the NG9-1-1 requirements.
  • Make recommendations to address the challenges.
  • Produce detailed assessments and reporting summaries that rate your readiness for NG9-1-1.
  • Educate operational and management staff.

What to expect from your Readiness Assessment

The GIS Readiness Assessment will review your organization's data, processes and resources, and tailor a plan to ensure you're NG9-1-1 ready.

  • Information Gathering

    Esri Canada will collect information from your organization and conduct interviews with GIS and emergency service stakeholders to develop a preliminary understanding of your journey to NG9-1-1 readiness. 

  • Assessment & Analysis

    We will conduct a GIS data assessment to achieve coverage, topology and spatial accuracy, and perform data integrity checks for NENA specification compliance. We will also analyze your organization's information management protocols and corporate support structures for NG9-1-1.

  • Outcomes

    At the conclusion of your NG9-1-1 Readiness Assessment, Esri Canada will conduct presentations with your workshop audience and executive teams to share our findings. You will receive a series of scorecards which will grade your current NG9-1-1 readiness. As part of this final step in the assessment, we will also provide recommendations to achieve readiness status.

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