Utilities

GIS is a vital information management system for utilities, using location intelligence to improve asset management, network connectivity, efficiency and safety. It visualizes and analyzes data for smarter decision-making, boosting reliability and service.

How can GIS help your business areas?

Asset Management

Document your field assets and their lifecycle. A GIS supports utility asset management through asset inventory and mapping, condition assessment and monitoring, as well as capital infrastructure planning.

Geoenabling water utilities
Safety

Readily accessible GIS data and applications enhance utility safety by mapping hazards, managing risks and improving safety training. GIS also supports resource tracking, situational awareness and effective resource allocation.

Electric & gas utilities ebook
Grid Modernization

GIS supports utility grid modernization by providing key data pillars like asset inventory and network management to drive the smart grid transformation. It improves grid planning and design, enhances operations and visibility, increases resilience and helps assess renewable energy impacts.

Empowering grid modernization
Innovation

GIS leverages AI and machine learning for efficiency, advanced analytics for predictive insights, integrates BIM data and enables planning with a holistic view of impacts.

Pipeline network modeling
Customer Experience

GIS helps utility companies improve customer service by identifying connections and service impacts, boosts reliability and uptime and provides transparency to foster better customer engagement and support.

Map visuals & data aggregation

Utility industries

Benefit from improved efficiency between the office and the field.

Electric

Whether you generate, transmit or distribute electricity, or provide retail energy services, you need to know where it’s coming from, where it’s going, and what’s happening everywhere in between. ArcGIS helps you work better and smarter while empowering your digital transformation initiatives.

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Gas

Esri’s location intelligence system provides gas utilities with a complete GIS to make data-driven decisions to advance utility safety, network modernization, asset management and customer experience initiatives - empowering your transformation through innovation.

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Water

A water utility’s core function is the safe, reliable and affordable delivery of water through water, wastewater and stormwater networks. To operate effectively, a utility needs a GIS to facilitate the ability to manage, view and share its asset data and network connectivity with the office and field workers.

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Telecommunications

Knowing the location of customers, assets, and how they interact is critical to delivering excellent service in telecommunications. Accelerate your success. Leverage the power of where.

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Public works

GIS helps public works professionals and asset managers understand the condition of their assets and infrastructure, optimize levels of service delivery, improve performance budgeting of operations and capital improvements with data driven decisions.

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Utilities

How can GIS help your business areas?

Asset Management

Safety

Grid Modernization

Innovation

Customer Experience

Utility industries

Electric

Gas

Water

Telecommunications

Public works

Related Products & Services

Utility Network

Utilities Professional Services

Specialized Training

Global Partner Engagement

Field Operations

Real-Time Data

Additional Resources

ArcGIS Utility Network: An Overview

Grid Modernization Essential for the Next Generation of Utilities

Getting started with ArcGIS Utility Network

Benefits of a utility network

ArcGIS Utility Network Community Blog

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