Customer Care

Your key point of contact to find out the status of your product order and to resolve non-technical issues.

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Esri Canada is committed to providing customers with professional and courteous service. The Customer Care team is your key point of contact to find out the status of your product order and to resolve non-technical issues.

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For all other inquiries, including questions regarding third-party products, please contact Customer Care.

Contact Esri Canada Customer Care

Contact our team to place an order, transfer licenses, obtain key codes, confirm prices, verify the status of your order or to obtain general information about Esri products.

  • Online

    Complete our online request form below to get answers to your questions about licenses, product registrations, product orders, and maintenance and for all other non-technical issues. 

  • Toll free

    1-877-441-0337

    Our Customer Care department is available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time, excluding holidays.

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Contact Customer Care