Esri Support App

Get convenient mobile access to Esri Canada Support


Download on the App Store      Get it on Google Play

Get expert assistance and convenient answers on the go with the Esri Support App. The Esri Support App allows you to log cases, contact agents and get the latest product news—all in the palm of your hand.

Stay up-to-date with notifications

Get notified instantly when new support articles, patches and technical papers are available.

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Get access to videos

Watch our new support videos on the Esri Support App.

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Take advantage of new features

Access new tools, bookmark content for future reference, share information with your colleagues and request a call back from experts at Esri.

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Everything you need in one place

Get updates on products, receive status updates on cases and search for support videos.

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New features

The Esri Support App’s new capabilities make it easier and more convenient than ever to submit and manage cases, wherever you are.

Frequently asked questions

You can download the Esri Support App from the App Store or Google Play. 

All Esri Canada customers have access to the Esri Support App. You can receive support for any of our products—including third-party products like Cityworks and ArcFM.

You can submit feedback to us by:

You can contact our Technical Support team on the "Technical Support" page (blue phone icon in the upper right of the app). Call us or submit a case to connect with our Technical Support agents.