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Get ready for the next evolution of Esri Canada's tech support service. The Esri Support App - Canada allows you to log cases, contact agents and get the latest product news—all in one convenient location.

Introducing the Esri Support App - Canada

Get expert assistance and convenient answers on the go with the Esri Support App - Canada, now available in both English and French for Android and iOS. The app provides quick reference to Esri help and documentation, guidance on common workflows and access to Esri Canada support services in an easy-to-use mobile interface.

Streamline your experience


Get direct access to Esri Canada's self-help resources, assisted-support services and case management with the Esri Support App.
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Frequently asked questions

How do I download the mobile app on my phone?

You can download the Esri Support App from the App Store or Google Play

Who has access to the Esri Support App?

All Esri Canada customers have access to the Esri Support App. You can receive support for any of our products—including our third-party products like Cityworks, Geocortex and ArcFM.

How do I provide feedback about the app?

You can submit feedback to us by:

  • Clicking the in-app "Beta Feedback" button on the Discover and Get Support pages
  • Clicking the "Submit Feedback" button on your profile page
  • Emailing us at support_feedback@esri.com

How do I contact Technical Support through the app?

You can contact our Technical Support team on the Get Support tab. Call us or submit a case to connect with our Technical Support agents.

Read about the app on the Esri Canada blog.