Support on My Esri
Support on My Esri is available in both English and French and is designed to provide you with quick and easy web-based access to the information related to your support case(s).
Track support cases
Track your support cases including the current status, last activity and resolution details
Log issues online
Log new issues online
Manage system profiles
Create and manage system profiles for fast and easy case creation
Create reports
Create basic support reports for your organization

Esri Canada Can Help You
Leveraging Support on My Esri saves time and provides a convenient way to communicate technical issues. It is available 24/7/365. Esri Canada's certified, professional and personable technical representatives are standing by to resolve your support issues.